Faq

FREQUENTLY ASKED QUESTIONS

Is this a real automatic mechanical watch?
Yes. There's no battery inside — the movement is powered entirely by the natural motion of your wrist. If the watch stops after being unworn for more than 24-48 hours, simply wear it for a few hours or gently shake it a few times to restart it.

What movement does it use?
This watch is fitted with a [Miyota 8215 / Seiko NH35 — à préciser avec le vrai mouvement] automatic movement — a mechanism trusted worldwide for its reliability and smooth, continuous motion, without the price tag of a Swiss-branded equivalent.

Why is it more affordable than traditional Swiss watch brands?
We work directly with the manufacturers who build the movement and case — no licensing fees, no heritage branding markup, no middlemen. You're paying for the craftsmanship, not the name on the dial.

Is it waterproof?
It's rated 5 ATM, which means it can handle rain, hand washing, and splashes — but it isn't built for swimming or diving.

How accurate is it?
Like any mechanical automatic movement, it typically runs within -20/+40 seconds per day. This is normal for mechanical watches and part of what makes them different from quartz — the small variation is a sign of genuine mechanical engineering, not a defect.

What's included in the box?
Your watch arrives in branded protective packaging, ready to wear or gift — no additional accessories are included unless stated on the product page.

How long does delivery take to the UK?
Orders are processed within 24-48 hours and typically arrive within 3-7 business days.

What if I'm not satisfied?
You have 30 days from delivery to return an unworn item in its original packaging for a full refund — no questions asked.

Is there a warranty?
Yes, every watch is covered by a 12-month warranty against manufacturing defects, excluding normal wear and accidental damage.

Can I get support if something goes wrong?
Yes — our team responds directly to every message. This isn't an outsourced call centre; you're talking to the people actually behind the brand.